A Word From Our Customers
Bontrager Pools takes pride in providing superior customer service in all we do, whether we’re designing and constructing a custom pool and spa, renovating or remodeling an existing pool and spa, or providing weekly maintenance and repair services. We value our customers and appreciate hearing from you. Please take a few minutes to read through our customer reviews to see what some of our clients have had to say about their experience with us.
“Very grateful for the time they took answering my many questions and educating me.”
“Very professional analysis of pool water and expert diagnosis of problems. Complete supply of chemicals available.”
“Jose in parts and service was very knowledgeable, helpful, and friendly. They had the part I needed in stock! Thank you”
“I bought an Intex Ultra Frame pool online and needed help with balancing the water. Everyone at Bontrager was very helpful, despite the fact that I didn’t buy the pool through them. They tested my water, helped me find what I needed, and explained very thoroughly (even gave me a printout) how to treat the water. I think their products are reasonably priced too. I will keep coming back because they were so knowledgeable and helpful!”
“I had my Keypad on my Old 93 hot tub. I could not even find the part on Google. Mike @ Church Plumbing and heating referred me to Bontrager pools. I was familiar with them as my dad uses them and I have bought filters from them. Jose Santos helped me out. He was very knowledgeable, friendly, and patient. He scheduled a pickup and within minutes My hot tub was back up and operational. Thank you Bontrager Pools and thank you, Jose!!!”
“Our pool is finished and it’s absolutely beautiful… We wanted to take this opportunity to thank you for the personal attention you gave us while helping us to choose the right pool for our needs. Your suggestions and comments were invaluable. We also appreciated the fact that you were never “pushy” or “assuming”. You let the pool speak for itself. We felt you answered all of our questions honestly and straightforward, never trying to just make a sale.
Our experience with you and Bontrager Pools has been terrific and we look forward to a long and satisfying relationship. We’re glad we chose a Bontrager pool.”
“I would be more than happy to endorse your webpage for the internet. Frankly, without solicitation, we feel your service has been excellent. You have been well organized and our experience with Bontrager has been one of reliability.”
Fmr. Notre Dame Head Football Coach
“Just a note of appreciation for the spectacular new pool liner. Your crew was very efficient and thorough. I didn’t realize the extent of the restoration process they would do on the walls and concrete floor, before putting in the new liner. Very impressive.”
Dwight & Ruth J.
“I wanted to let you know how pleased we are with our new pool liner.The crew worked their butts off! They were meticulous and very professional. It was evident that they were very experienced and their attention to details was much appreciated.”
“In a busy world, it’s great to deal with professionals. Bontrager designed, installed and services my pool. We get a great deal of enjoyment from our pool without worrying about service or maintenance problems. Thanks Bontrager!!”